Vacancy in the one of mobile services operator in Indonesia with brand AXIS, PT Natrindo Telepon Seluler Currently we are looking for a bright, high achiever individual, capable of providing a professional performance with self integrity and good teamwork mindset to fulfill the vacancies of :
Enterprise Support System (ESS), Executive
Qualifications :
- Have 3 – 5 years experience in similar field
- Bachelor Degree S1 in Telecommunication Engineering or Informatics
- Have good experience on Operation & Maintenance of IT and Telco ESS Application and infrastructures such as Customer Relation Management (CRM), SAP, Data Warehouse, etc.
- Have good understanding of important areas of Telco ESS business processes such as accounting reporting (especially management reports), dealer management, campaign, etc.
- Have deep skill in TCP/IP Networking system (switching, routing and security) with various vendor such as Cisco, Juniper, Huwawei, ets.
- Have good understanding and experiences in database systems such as Oracle, SQL server, etc. as well as having good skill on SQL and shell scripting matters.
- Having ITIL certification will be an advantage
- Have leadership skill to work as a team leader to lead and guide Managed Services provider
Job Description and Responsibilities :
- Manage and supervise day to day operationfor applicaton for Enterprise Support System as well as providing technical assistance for system development when needed.
- Responsible for handling fault management on application side for all systems within ESS
- Responsible to mange and ensure the execution of routine operation tasks as handed over by development/.engineering teams.
- Provide technical assistance of needed by development/ engineering teams.
- Provide routine and ad-hoc operations reports
- Perfomr evaluation and continus improvement on day to day operations.
- Communicate to certaaaiiin level of business users regarding the impact of problems. Faults and the resolutions as well.
- Work with vendors, principals, and Managed Service providers to ensure smooth operations in ESS area.
If you are confident that you can meet our requirement, please forward your application with complete curriculum vitae and most recent photograph to: join@axisworld.co.id max 200 kb , put job code ESS Executive in your subject email.
